Shipping Policy

Shipping & Delivery

We ship items from Saturday to Thursday, at 12.00-3.00pm. Delivery times may differ slightly between our carriers.

Standard delivery

Standard delivery within Malaysia is available for all orders from www.qayracouture.com. There is no charge for orders of any value if you opt to collect the items from Qayra Couture physical store which is based in Kota Bharu, Kelantan. This is subject to availability of the items in-store.

Please note that we reserve the right not to deliver an order if we believe the address is not secure. Examples of such an address would be a communal postal address or a P.O. box. If this affects an order you have placed, we’ll notify you as soon as possible.

Self Pickup

Can’t wait for delivery? Why not try our Self Pickup Service?
You simply place your order online and we’ll have it ready for collection, please drop by at Qayra Couture physical store to collect your purchases.

Opening and collection times for our outlet are shown below:

Collection Time:
Saturday – Thursday, 10.00 am – 5.00 pm
Contact No : +60 12-8824968
Email : qayracouture.hq@gmail.com

For your protection against fraud, please bring the Order Acknowledgement sent to your email address together with your identification card as proof of purchase during collection.

We’re happy for someone else to collect your order, but to prevent fraud the person you’ve nominated must present your Order Acknowledgement and his/her identification card upon collection.

Self Pickup guarantees your order will be in stock at Qayra Couture physical store.

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